Eligible
The right crawler or retrieval system can access the right page.
GEO · Generative Engine Optimisation
We make sure ChatGPT, Claude, Google AI, Gemini, Perplexity and Siri can read your site, find evidence worth using and see it confirmed by other sources. Then we measure what changed, and we never count a mention as a citation.
Sample view · the production workspace uses verified client observations.
Logos show where our team has worked or been cited; they do not imply that every result on this site belongs to every brand.
How buyers search now
Search still creates demand. But buyers increasingly ask an answer engine to explain the category, compare approaches and recommend a shortlist. The first useful answer frames the market, and every brand that is missing from it starts the evaluation one step behind.
For a 200-person SaaS team, shortlist options based on compliance footprint, payroll complexity and implementation support. Your brand fits teams that need multi-country coverage and API-first integrations…
Can the right page rank and earn the click?
Can the right evidence be retrieved, cited, named or recommended?
The six stages of visibility
We track each stage separately, so your team can see exactly where visibility stopped and which kind of work will move it.
The right crawler or retrieval system can access the right page.
The engine selects the page or evidence for this prompt and context.
The answer visibly attributes a claim or source to the brand.
The brand appears, with or without a link or source attribution.
The brand enters a shortlist or is framed as an appropriate choice.
A visit, assisted conversion, lead or deal can be credibly traced back to the answer.
Why this matters: a brand may be named without being cited, cited without being recommended, recommended without receiving a click, or influence a decision without any visible attribution. Each state needs its own evidence.
The CMO readout
A GEO programme earns its budget by showing where you stand against competitors, which sources the engines trust, what shipped and what it changed for the business.
Sample view · 50-prompt panel
Visibility concentrates in educational questions. The brand is absent from vendor-shortlist and comparison prompts where buyers are closest to choice.
How we run GEO
Five pieces of work run together: tracking the questions buyers ask, fixing what stops engines reading your site, rebuilding the pages that should answer, earning confirmation from other sources and measuring again each month.
We map how buyers diagnose the problem, define a category, compare approaches, shortlist vendors and validate a decision. The panel is versioned by platform, mode, market and date so movement can be measured, not remembered.
Training crawlers, search crawlers and fetchers acting on a user's request do different jobs. We set access for each one separately, then check rendering, indexation, canonical tags, how cleanly text can be extracted and whether machines see the same page buyers do.
Training, search and user-directed access remain separate decisions.
We turn your experts' knowledge, accurate product facts and original evidence into commercial pages that answer buyers directly. Each page also shows its method, date, author, comparisons, limits and visuals, and every claim points to one canonical page.
Start with payroll footprint, implementation capacity and compliance needs, not a generic feature count.
Your own pages cannot create independent trust. We find the publishers, associations, experts, databases and reference sites the engines already rely on, then give them evidence good enough to include.
Citations, mentions, recommendations, referrals and assisted sales each answer a different question. The monthly readout records exactly what was observed, matches it against the changes we shipped and tells leadership what to protect, change or test next.
Platform field guides
We record exactly which platform and mode we observed, follow each company's published crawler documentation and update our rules when the products change.
OpenAI search-enabled answers
Search-enabled answers may retrieve and cite the open web. OAI-SearchBot supports search discovery; ChatGPT-User can fetch a page at a user’s request; GPTBot is a training crawler. One robots decision should not silently stand in for all three jobs.
Observation record
We never invent an “AI ranking”.
OpenAI search-enabled answers
Search-enabled answers may retrieve and cite the open web. OAI-SearchBot supports search discovery; ChatGPT-User can fetch a page at a user’s request; GPTBot is a training crawler. One robots decision should not silently stand in for all three jobs.
Observation record
We never invent an “AI ranking”.
Inside the monthly workspace
Each entry links a buyer's question to the answer given, the sources behind it, what is blocking you, who owns the fix and what ships next, so marketing, editorial, engineering and leadership can each act on it.
Your brand is named in a list of four options. The answer cites an independent category guide and a competitor study; the owned comparison page is not retrieved.
Interface pattern. Client workspaces use verified observations and approved evidence.
The first 90 days
We fix the earliest blocker first. Access, answer tracking, content, outside corroboration and measurement all run in parallel, but they start at different points.
Lock access, analytics, company facts and crawler rules, and record where you appear today.
Fix the critical access issues, refresh the pages most likely to be used in answers and deliver the first leadership readout.
Produce original evidence, make your category language consistent and strengthen the outside sources the engines already trust.
Rerun the question set, study what moved, confirm each release worked and base next quarter's plan on the blockers we found.
Measurement without vanity
Each metric on the scorecard is labelled by how we know it: observed directly, attributed by a stated rule, or inferred.
The brand’s presence across a stable, versioned set of relevant answers.
The brand’s share of visible citations within the measured answer set.
How often the brand is named, regardless of visible source attribution.
How often the brand is shortlisted or framed as an appropriate choice.
Visits that can be reliably traced to an answer engine, by referrer or tagged link.
Qualified actions in journeys that touched GEO pages or AI referrals.
The rule: mention, citation, recommendation, referral and commercial influence can move in different directions. The report explains the difference instead of hiding it inside a composite score.
Choose the right starting point
Start with the work your team can actually act on. If an audit is enough, we will say so.
Sets your baseline, crawler rules and buyer-question set, maps competitors and cited sources, and ends in a ranked 90-day roadmap.
We track buyer questions, manage crawler access, ship answer pages, earn outside coverage, recheck answers and report to leadership, all as one programme.
You need guaranteed citations, a one-day “AI rank,” fabricated proof, mass synthetic publishing or reporting that treats every mention as commercial impact.
Frequently asked
GEO is changing quickly. We are confident about what can be improved and plain about what no agency controls.