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GEO · Generative Engine Optimisation

Your buyers are asking AI.
Make your brand part of the answer.

We make sure ChatGPT, Claude, Google AI, Gemini, Perplexity and Siri can read your site, find evidence worth using and see it confirmed by other sources. Then we measure what changed, and we never count a mention as a citation.

  • Works from a written blueprint
  • No guaranteed citations
  • Results labelled by evidence
ChatGPTCategory research
Buyer prompt

Which payroll platforms should a 200-person SaaS company in India shortlist?

Start with compliance coverage, implementation capacity and payroll complexity. Your brand is a credible option when the team needs multi-country coverage, an implementation partner and API-first integration…

1233 sources
1
Your comparison guideOwned evidence · cited
2
Independent benchmarkThird-party corroboration
3
Implementation methodologyPrimary evidence
GEO WorkspaceWorking operating view
Commercial prompt coverage
18/ 50
Cited8
Named10
Absent32
ChatGPTClaudeGoogle AIPerplexity

Sample view · the production workspace uses verified client observations.

Built for the answer layer across
ChatGPTClaudeGoogle AIGeminiPerplexitySiri
As cited on
Search Engine Land
Moz
Backlinko
Yoast
Coursera

Logos show where our team has worked or been cited; they do not imply that every result on this site belongs to every brand.

How buyers search now

The shortlist can form before the first click.

Search still creates demand. But buyers increasingly ask an answer engine to explain the category, compare approaches and recommend a shortlist. The first useful answer frames the market, and every brand that is missing from it starts the evaluation one step behind.

Search journeyVisit → compare → decide
best payroll software for SaaS teams⌕
1
yourbrand.com › guide
Best payroll platforms for scaling teams
Evaluate the leading options, compliance coverage, implementation…
2
categorypublisher.com
Payroll software comparison
A detailed comparison of eight platforms…
3
competitor.com
Payroll for modern companies
Automate payroll and compliance…
AI-led journeyAsk → shortlist → validate
ChatGPT

For a 200-person SaaS team, shortlist options based on compliance footprint, payroll complexity and implementation support. Your brand fits teams that need multi-country coverage and API-first integrations…

1 · Your guide2 · Benchmark3 · Expert review
Shortlist formed
★ Your brandCompetitor ACompetitor B
SEO question

Can the right page rank and earn the click?

GEO question

Can the right evidence be retrieved, cited, named or recommended?

The six stages of visibility

AI visibility moves in stages, and each one can be checked.

We track each stage separately, so your team can see exactly where visibility stopped and which kind of work will move it.

01

Eligible

The right crawler or retrieval system can access the right page.

02

Retrieved

The engine selects the page or evidence for this prompt and context.

03

Cited

The answer visibly attributes a claim or source to the brand.

04

Named

The brand appears, with or without a link or source attribution.

05

Recommended

The brand enters a shortlist or is framed as an appropriate choice.

06

Attributed

A visit, assisted conversion, lead or deal can be credibly traced back to the answer.

Why this matters: a brand may be named without being cited, cited without being recommended, recommended without receiving a click, or influence a decision without any visible attribution. Each state needs its own evidence.

The CMO readout

Five questions leadership should be able to answer every month.

A GEO programme earns its budget by showing where you stand against competitors, which sources the engines trust, what shipped and what it changed for the business.

GEO leadership viewCommercial question cohort

Sample view · 50-prompt panel

Present in answer
18/ 50

Visibility concentrates in educational questions. The brand is absent from vendor-shortlist and comparison prompts where buyers are closest to choice.

ChatGPTcited
Claudenamed
Google AIcited
Perplexitynamed

How we run GEO

From buyer question to measured change.

Five pieces of work run together: tracking the questions buyers ask, fixing what stops engines reading your site, rebuilding the pages that should answer, earning confirmation from other sources and measuring again each month.

01Observe

Map the questions your buyers actually ask.

We map how buyers diagnose the problem, define a category, compare approaches, shortlist vendors and validate a decision. The panel is versioned by platform, mode, market and date so movement can be measured, not remembered.

  • Commercial questions before vanity prompts
  • Stable wording plus controlled variants
  • Competitors, sources and answer states recorded
Prompt universe · 50 questions
Category decisionWhich platform fits us?
Problem diagnosis12Category education9Vendor shortlist14Brand comparison8Implementation7
02Qualify

Remove what stops engines reading your pages.

Training crawlers, search crawlers and fetchers acting on a user's request do different jobs. We set access for each one separately, then check rendering, indexation, canonical tags, how cleanly text can be extracted and whether machines see the same page buyers do.

  • Access set per crawler role
  • Machines see the same content buyers see
  • Technical fixes written as tickets your developers can ship
Crawler policy registerLast reviewed · 27 Jul 2026
ChatGPTOAI-SearchBotSearch · allowed
ClaudeClaude-SearchBotSearch · allowed
PerplexityPerplexityBotReview paths
Google AIGooglebotSearch · allowed

Training, search and user-directed access remain separate decisions.

03Create

Build pages that deserve to be retrieved.

We turn your experts' knowledge, accurate product facts and original evidence into commercial pages that answer buyers directly. Each page also shows its method, date, author, comparisons, limits and visuals, and every claim points to one canonical page.

  • The answer comes first, with no AI filler
  • Original evidence and a method readers can check
  • Each claim lives on one page, with a rule for updating it
Comparison page · evidence planReady for SME review

Which platform is right for a 200-person SaaS team?

Start with payroll footprint, implementation capacity and compliance needs, not a generic feature count.

01Decision tableMapped02Operator evidence2 interviews03Primary sources6 verified04Method + dateVisible
04Corroborate

Strengthen what other sources say about you.

Your own pages cannot create independent trust. We find the publishers, associations, experts, databases and reference sites the engines already rely on, then give them evidence good enough to include.

  • Sources engines cite, and gaps competitors left
  • Consistent names, category and product terms
  • Original research and reference material editors want to cite
Source authority graph
YOUR BRANDCategory entity
Industry publisherHigh overlapAssociationEntity proofOriginal studyOwned evidenceExpert profileCorroboratedCategory databaseGap
05Measure + iterate

Explain what moved, one metric at a time.

Citations, mentions, recommendations, referrals and assisted sales each answer a different question. The monthly readout records exactly what was observed, matches it against the changes we shipped and tells leadership what to protect, change or test next.

  • The same questions rechecked over time
  • Each outcome reported on its own
  • Every meaningful change leads to a decision on what ships next
Commercial prompt cohortSix repeated observations
NamedCitedRecommended
BaselineRelease 01Release 02Current

Platform field guides

Different answer systems require different controls.

We record exactly which platform and mode we observed, follow each company's published crawler documentation and update our rules when the products change.

OpenAI search-enabled answers

Separate search retrieval from model-training controls.

Search-enabled answers may retrieve and cite the open web. OAI-SearchBot supports search discovery; ChatGPT-User can fetch a page at a user’s request; GPTBot is a training crawler. One robots decision should not silently stand in for all three jobs.

What we inspectOAI-SearchBot access, page retrieval, cited domains, owned-source use, answer wording and repeatability.
Common mistakeBlocking training and accidentally blocking search retrieval, or reporting a brand mention as an owned citation.
ChatGPTField guide · verified 27 Jul 2026

Observation record

Platform
ChatGPT
Experience / mode
Recorded
Prompt + market
Versioned
Answer state
Classified
Sources
Inspectable
Repeat
Scheduled

We never invent an “AI ranking”.

Inside the monthly workspace

Every observation should end in a decision.

Each entry links a buyer's question to the answer given, the sources behind it, what is blocking you, who owns the fix and what ships next, so marketing, editorial, engineering and leadership can each act on it.

SL
GEO WorkspaceCommercial prompt panel · India
ChatGPTClaudeGoogle AIPerplexity
Updated · 27 Jul 2026
Question · Vendor shortlist

Which payroll platforms are strongest for multi-country SaaS teams?

Buyer stage · shortlistMarket · IndiaRepeated · 3×
ChatGPTObserved answer

Your brand is named in a list of four options. The answer cites an independent category guide and a competitor study; the owned comparison page is not retrieved.

NamedNot citedAccurateNot recommended
Source trail
  1. 1
    Category guideThird party · high overlap
  2. 2
    Competitor studyOriginal evidence
  3. 3
    Review databaseEntity proof
Earliest broken conditionOwned evidence not retrieved
Next releaseRebuild comparison + strengthen corroboration
OwnerContent · Product · Authority

Interface pattern. Client workspaces use verified observations and approved evidence.

The first 90 days

A steady path from first baseline to a monthly routine.

We fix the earliest blocker first. Access, answer tracking, content, outside corroboration and measurement all run in parallel, but they start at different points.

01Days 01-15

Set the baseline

Lock access, analytics, company facts and crawler rules, and record where you appear today.

  • AI visibility baseline
  • Crawler + retrieval register
  • One agreed record of company facts
  • How we measure
02Days 16-30

Ship the first corrections

Fix the critical access issues, refresh the pages most likely to be used in answers and deliver the first leadership readout.

  • P0 technical tickets
  • Priority page refreshes
  • Map of cited sources
  • First CMO readout
03Days 31-60

Close evidence gaps

Produce original evidence, make your category language consistent and strengthen the outside sources the engines already trust.

  • Evidence production plan
  • Company facts aligned
  • Coverage briefs
  • Second round of answer checks
04Days 61-90

Show what has moved

Rerun the question set, study what moved, confirm each release worked and base next quarter's plan on the blockers we found.

  • Movement analysis
  • Release checks
  • Multimodal opportunities
  • Plan for the next quarter

Measurement without vanity

Six metrics that each prove something different.

Each metric on the scorecard is labelled by how we know it: observed directly, attributed by a stated rule, or inferred.

01 · Answer presence

Share of Model

The brand’s presence across a stable, versioned set of relevant answers.

ObservedPlatform + mode + prompt + market + date
02 · Source ownership

Citation Share

The brand’s share of visible citations within the measured answer set.

ObservedOwned and third-party sources separated
03 · Brand presence

Mention Share

How often the brand is named, regardless of visible source attribution.

ObservedNever relabelled as citation
04 · Choice influence

Recommendation Rate

How often the brand is shortlisted or framed as an appropriate choice.

ObservedFit and caveats recorded
05 · Demand capture

AI Referrals

Visits that can be reliably traced to an answer engine, by referrer or tagged link.

AttributedChannel limitations disclosed
06 · Commercial movement

Assisted Outcomes

Qualified actions in journeys that touched GEO pages or AI referrals.

Attributed / inferredNever presented as causal by default

The rule: mention, citation, recommendation, referral and commercial influence can move in different directions. The report explains the difference instead of hiding it inside a composite score.

Choose the right starting point

Diagnose once, or have us run GEO every month.

Start with the work your team can actually act on. If an audit is enough, we will say so.

One-time engagementBest for an internal team

GEO + AI Visibility Audit

Sets your baseline, crawler rules and buyer-question set, maps competitors and cited sources, and ends in a ranked 90-day roadmap.

  • Technical eligibility review
  • Prompt + answer baseline
  • Source and competitor map
  • Prioritised implementation plan
Ongoing ownershipBest for a moving category

GEO Operating Programme

We track buyer questions, manage crawler access, ship answer pages, earn outside coverage, recheck answers and report to leadership, all as one programme.

  • Monthly roadmap
  • Tickets and briefs ready to ship
  • Answers rechecked every cycle
  • CMO readout and re-planning
Not a fit when

You need guaranteed citations, a one-day “AI rank,” fabricated proof, mass synthetic publishing or reporting that treats every mention as commercial impact.

Frequently asked

The useful caveats, before you buy.

GEO is changing quickly. We are confident about what can be improved and plain about what no agency controls.

Request an AI Visibility Review

Find out where your brand enters the answer, and where it disappears.

Tell us your category, priority markets and the buying questions that matter. We will review where you stand and recommend a focused audit, ongoing work or no engagement yet.

SEOLegendary
ChatGPTClaudeGoogle AIPerplexity